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Your opinion is important to us.  We look forward to receiving your feedback to help us to improve the services we offer. 

You can also telephone our customer services team on Mondays to Fridays between 8 a.m. to 4 p.m. Our telephone number is +49 (0)30 586020940. In addition, you can reach us via support.dbregioshop[@]bahn.de

On December 24th and 31.12. the customer dialogue is at your disposal from 8 a.m. to 12 p.m. On the holidays 25/26 December and 01.01. the customer dialogue is closed and will be happy to answer your questions on the following working days.